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IT Operations Technicians

IT operations technicians are responsible for the day-to-day running of IT systems and networks including the preparation of back-up systems, and for performing regular checks to ensure the smooth functioning of such systems.

Daily Tasks

  • Acts as a liaison between users, outside suppliers, and other technical teams.
  • Performs server backup and recovery operations and restarts systems following outages.
  • Identifies problems, agrees remedial action and undertakes emergency maintenance if required.
  • Analyses systems and makes recommendations to improve performance.
  • Schedules and performs system maintenance tasks, such as loading user applications, programs and data.
  • Configures and sets up new server systems.
  • Administers, monitors and supports internal/external networks, servers, email and security systems.

£22,518

Entry Level Salary

£32,460

Average Salary

£51,979.76

Potential Salary

Number of Jobs

273

Past two years

138

This year

993

7 year projection

What are the key skills for this job?

What course level do I need to study?

Required Level

Requirement Percent

Level 0

3%

Level 1

2%

Level 2

13%

Level 3

26%

Level 4-5 (Higher Education)

12%

Level 6 (Bachelors)

37%

Level 7 (Masters or equivalent)

5%

Level 8 (Doctorate)

2%

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