iLearn Team Leading and Management

Location

Applicant Type

Adults

Level

Short Course

Subject

Business, Management & Accounting

Course Overview

If you’re ready to take the next step in your career and move into a role with greater responsibility, our iLearn Team Leading and Management programme can help you develop the skills and confidence needed to progress into supervisory, leadership and management positions. This three-week, classroom-based pre-employment programme combines our iPrep training, focused on essential workplace and employability skills, with role-specific training designed to prepare you for the responsibilities involved in leading and supporting a team.

You’ll develop an understanding of the principles of team leadership, communication, customer service, conflict management, health and wellbeing and workplace safety, alongside skills that can help you build effective working relationships and support colleagues. The programme also explores important areas such as personal development, equality and diversity, emotional resilience and professional conduct, helping you understand the wider responsibilities that come with taking on a leadership role.

The course is suitable for people who are looking to progress within their existing industry, as well as those considering a change of career. The leadership and management skills you develop can be applied across a wide range of workplaces, from retail, hospitality and customer service to business administration, health and social care, construction, logistics and other sectors.

Whether you are already an experienced employee looking to progress, or you are preparing for your first supervisory role, this programme can help you strengthen your CV, build confidence and develop the skills needed to lead others effectively. It provides a valuable foundation for progressing into roles such as Team Leader, Supervisor or Manager, as well as further training and professional development in leadership and management.

Entry Requirements

To study this course, you must have a good command of the English language and complete a basic English assessment.

English assessment: Participation in this course requires the successful completion of a basic English assessment. This assessment is essential not only to meet awarding body and funding requirements but also to ensure you have the necessary language skills to complete the written components of the programme. If you do not meet the required standard, we can refer you to our English department, who may be able to offer funded lessons to support the development of your English skills.

Mandatory attendance, Coursework & Homework: Achieving the large number of qualifications offered on this course requires a high level of dedication and commitment. As such, full attendance at all classroom sessions is mandatory, and all coursework must be completed to ensure successful completion of the programme objectives. We recommend you set aside 1-3 hours per day for homework to ensure you meet the course deadlines. Lateness or requests to leave early may result in your place on the course being withdrawn.

Identification requirements: Candidates must provide one of the following forms of identification: Valid in-date passport (any nationality), signed in-date UK photocard driving licence, birth certificate (BUT, if a birth certificate is presented as proof of identification, an additional form of identification such as a signed bank card, utility bill or a letter issued by a government department must also be provided).

Assessment and Feedback

3 weeks in total delivered as follows:

Weeks 1 & 2 will be Monday to Thursday 10:00-16:00. These weeks are on offer at Southend, Basildon or Thurrock College
Week 3 will be Tuesday to Thursday 10:00-16:00 at Thurrock College

Venue addresses

Southend City College, Luker Road, Southend-on-Sea, SS1 1ND
Centre for Digital Technologies – Basildon, College Way, Basildon, SS14 1GP
Thurrock College, High Street, Grays, RM17 6TF

Fees and Funding

This course is FREE to those who were over 19 on 31/08/2026, are unemployed, resident in England and in receipt of Universal Credit or similar benefits. It is also FREE to those who were over the age of 19 on 31/08/2026 and are earning under £25,750 per year (you will need to provide us with evidence of your income in order to qualify to take a course for free).

We regret that we cannot provide iLearn courses for free to individuals who reside in the following combined authorities: Cambridgeshire and Peterborough, Greater Manchester, Liverpool City, North of Tyne, South Yorkshire, Tees Valley, West Midlands, West Yorkshire and West of England.

Future study/career options

This course can open up opportunities to progress into supervisory, leadership and management roles across a wide range of industries. Career opportunities include Team Leader, Supervisor, Assistant Manager, Department Supervisor, Shift Leader and Manager, with the skills being transferable across sectors such as retail, hospitality, business, health and social care, logistics, construction, customer service and administration. The qualification can also provide a strong foundation for taking on line management responsibilities, gaining workplace experience and progressing through further leadership and management training towards more senior roles.

Study Commitment

3 weeks, Monday to Thursday 10:00-16:00

Additional Information

3 weeks, Monday to Thursday 10:00-16:00