iStudy Information Advice & Guidance Level 2 Certificate (Online)

The iStudy Information, Advice and Guidance Level 2 Certificate (Online) supports you to develop an understanding of how information, advice and guidance are provided in a professional and ethical way. Delivered through distance learning with online workshops via Microsoft Teams, the course is suitable if you want to build skills for roles that involve supporting others to make informed decisions. 

During the course, you can learn how values, attitudes and beliefs can influence interactions, and how effective communication and interpersonal skills support positive outcomes. Learning focuses on developing confidence in engaging with others and understanding how information, advice or guidance can be explored appropriately depending on individual needs. 

You will also develop knowledge of best practice in information, advice and guidance, including signposting and referral processes. The course introduces you to managing information responsibly, covering how information is stored and retrieved in line with legal requirements and data protection principles. This course provides flexible online learning with guided support to help you build professional awareness and interaction skills. 

By the end of the course, you will have a clearer understanding of information, advice and guidance practice and transferable skills that support progression into further study or roles where supporting, advising and guiding others is a key part of the role.